Manufacturing & Engineeering
15 Jun 2018
Job Opportunity : Solar Technical Expert and Trainer APAC (80-120K)
Position
Solar Technical Expert and Trainer APAC (80-120K)
Our Client
Leading Energy Management Company
Responsibilities :
- Act as a role model for service technicians providing them with expertise and guidance.
- Go to the field to investigate very seldom failures and help the local teams on trouble shooting in complex situations
- Support technicians by phone and email as well as with the different Solar tools.
- Support our technicians on the site if necessary with deep technical root cause analysis and failure verification
- Perform on site support for commissioning
- Work as a trainer, prepare and run training sessions on Solar offer
- Define and develop training material
- Act as a coach for local service teams and help them developing the right skills to support the customer’s faster
- Perform Site Audits if necessary and needed and provide expert reports
- Perform root-cause analysis to support Quality with 8D reports
- Act as a key person to drive continuous improvement into the existing offer and provide input to the development team of the new offer
- Collaborate actively to field services improvement, enhance customer satisfaction
Qualifications:
- Electrical Engineer or Technician with 5 -10 years of experience in power electronics, preferable Solar Inverters
- Previous utility-scale solar experience preferred
- Experience installing, maintaining and troubleshooting PV systems preferred.
- Experience installing all types of grid-tied inverters preferred
- PV System site inspections experience preferred
- Able to collaborate with different offices in a virtual team
- Must have good prioritization, organization, analytical and planning skills
- Excellent communication and customer service skills