Responsibilities

• Develop a cohesive approach to the creation and management of a vendor/partner network in the xxx region that will meet the service expectations of our clients’ defined concierge services and increase utilization of the services of The Company and our Concierge clients.
• Develop custom benefit, reward and experiential offerings for client programs utilizing relevant and valued providers.
• Consult with clients on rewards program design, marketing promotions, website, program P&P's and associated marketing and materials development.
• Evaluate vendors and offerings regularly to ensure we are meeting clients’ needs and ensuring a competitive edge in the industry. 
• Work with clients to identify and utilize marketing assets that will allow us to secure best possible benefit/offer set. Manage creation and production of all program-marketing materials, ensuring client’s brand is being represented according to plan 
• Establish where appropriate, specific partner agreed deliverables, be they promotions, discounts & special offer or preferential treatment. 
• Manage the on-going relationships with identified service partners. Possess a good understanding of the terms and conditions that will go with the partners’ benefits. Ensure corrective systems and procedures are established to reinforce utilization.
• Working closely with our Concierge clients, develop a strategy to leverage their customer relationships to develop promotions, special offer and preferential treatment. 
• Understand clients' changing needs and identify client growth opportunities as they relate to loyalty (e.g., rewards, marketing promotions, benefits, experiences and sponsorships).
• Conceptualized and develop unique, branded Events that
• Concierge clients can promote to their customers to enhance their brand awareness that drive utilization of their products and services.  Work closely with the trainer and the Concierge
• Manager in order to provide input and assist with the development and delivery of the necessary training to the Concierge
• Consultants on how best to use the partners and vendors that have been selected.

Qualifications

• Relevant sales &/or marketing experience in Brand Management, Travel, Tourism, Hospitality, Retail, Hotel / Guest Services.
• Keen interest in worldwide lifestyle (shopping, sports, culture, travel etc).
• Possess contacts with potential partners (Benefit suppliers / Event managers).
• Have good communication skills, including good rapport building capabilities 
• Have excellent negotiating skills. 
• Awareness of the local product benefits/products enhancement scene in the credit cards/luxury brands market.  
• Ability to understand the client’s marketing objective and match benefits appropriately.
• Possess good presentation skills, multitasking skills, being detail oriented and has good logical mind.