Transportation & Logistics
22 Mar 2018
Job Opportunity : Transport Manager (90-100K)
Position
Transport Manager (90-100K)
Our Client
Leading healthcare services provider
Responsibilities :
- Manages Dispatch and team to meet committed performance targets.
- Leads the coordination with other sections, departments and external parties – principals and customers to resolve operational issues and concerns.
- Proof of Delivery Administration (Transport Administration)
- Manages operations to ensure timely and accurate return of proof of delivery (POD) documents from trucker to customers.
- Coordinates with trucker to follow through on returned proof of delivery.
- Manages claims and processing of charges to trucker for damaged goods and unreturned PODs.
- Management of Customer Feedback System
- Manages the coordination of Distribution Center with Customer Response Center (CRC) team.
- Coordinates with other sections and departments to resolve operational issue and concerns.
- Conducts trade visit to key customers to get feedback on delivery services of the company.
- Manages proper coordination of rejections upon delivery between concerned parties – Sales, Distribution Center, Customer Service, Principals and customers.
- Performance Appraisal of Trucker
- Develops reviews and recommends performance appraisal system for truckers to help ensure compliance of operations to standard operating procedures and Good Storage and Distribution practices.
- Conducts performance audits of truckers in Bangkok and upcountry cross-docking points.
- Coordinates with truckers to come up with agreed corrective actions.
- Designs and conducts training program for trucking companies to help improve performance.
- Continuously improves operations to meet with the agreed service levels as indicates by key performance indicators.
- Reviews, analyses and recommends on resource requirements (manning, equipments, systems, etc) of distribution center operations.
- Develops working relationships with principals and customers by ensuring service level targets are met and information requests are provided.
- Prepares and manages distribution center budget, both for operating expenses and capital expenditures.
- Documents and prepares standard operating procedures and conducts staff training for these SOPs.
- Conducts performance management and develops training program for staff.
- Performs other tasks that may be assigned by DC Director from time to time.
Qualifications:
- Minimum of Bachelor’s degree in Logistics or related field
- Minimum 5 years of experience in supply chain, logistics and distribution
- Dynamic, able to multi-task and work independently
- Strong analytical skills and appropriate computer literacy
- High sense of responsibility, quick learner and self-motivated
- Good communication skill in both Thai and English