Marketing, Public Relations and Government Affairs
03 Mar 2023
Site Operations Manager (110K-120K)
Position
Site Operations Manager (110K-120K)
Our Client
Global Leading Retail Company
Location
Mitrtown Office Tower
Report to
Digital Marketing Manager
Responsibilities:
- Be responsible for the company’s Website and App operations and customer journey optimization.
- Work with Customer Center and IT to solve customers’ problems related to payment and platforms by conducting transaction investigations.
- Monitor the platform's performance and functionality using various tools, such as GA, Hotjar and backend tools.
- Ensure smooth operations for O2O functions by providing manuals and training to related parties
- Work with global and local IT persons to request for new features and UI/UX improvement.
Qualifications:
- Proven minimum of 5 years of working experience in the area of digital product management or brand.com platform management.
- Minimum Bachelor’s degree or higher in Computer Engineering, Business Administration, or any related field
- Desire to work for a global customer-centric, fast-moving, and result-oriented company.
- Ability to work together with a global team, other departments, and agencies.
- English, Business Level (capable for IT communication)