Responsibilities:

• Ensures that near-term needs are assessed by using structured interview processes and consumer research methods to understand opportunities and help business establish priorities.
• Supports the analysis and resolution of solution issues as part of the third level sustain.
• Contribution to IT Strategy - under the supervision and guidance of her/his primary Community of Practice Lead and global Product Group Manager.
• Partners with business and IT to elicit, analyze, translate, and document business requirements, pain points or opportunities into IT requirements.
• Secures that program development, logic, process flows and specifications are analyzed, documented and tested.

Qualifications:

• Strong experience working in an Agile/DevOps environment using design thinking methodology.
• 10+ years of relevant experience of business analysis in a relevant functional area.
• Bachelor Degree in Computer Sciences or Computer Engineering or related field.
• Extensive business experience in a relevant function is beneficial.
• Experience with effective communication at different levels in the organization and in English and Thai.