Responsibilities:

• Take overall responsibilities for utilizing sales training budget effectively
• Lead, motivate and develop a team of sales operations and capability professionals
• Champion a culture of continuous improvement, innovation and strong customer focus
• Collaborate with sales, marketing and other key stakeholders to align initiatives and drive commercial success
• Analyze sales data and metrics to identify opportunities for process optimization and capability enhancement
• Provide expert guidance and coaching to sales managers and the wider sales organization
• Lead the design, implementation and continuous improvement of best-in-class sales operations processes and systems
• Develop and execute comprehensive training and development programmes to upskill our sales team and build a high-performing, customer-centric sales force

Qualifications:

• Fluency in Thai and English
• Strong commercial acumen and understanding of sales processes, KPIs, and best practices
• Tertiary qualification in a relevant field (e.g., business, marketing, management)
• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights
• Exceptional interpersonal and communication skills, with a talent for managing stakeholders at all levels
• Demonstrated success in leading and developing high-performing teams
• Proven track record in a senior sales operations or capability development role, preferably within a fast-moving consumer goods (FMCG) environment