web analytics
FMCG & Retail
10 Nov 2022
E Commerce Store Manager (80K-90K)
Position
E Commerce Store Manager (80K-90K)
Our Client
The world's leading luxury products group company
Location
Bangkok, Thailand
Report to
E-commerce Department Head

Responsibilities:

  • Execute local e-commerce acquisition and retention strategies in line with the company direction, marketing plan, and company guidelines to deliver sales targets inclusive of key areas such as traffic acquisition, sales conversion, client recruitment and retention, commercial strategy, livestreaming, and e-merchandising.
  • Drive and grow e-commerce own channel as well as manage end-to-end e-commerce website by delivering impressive customer experience.
  • Work closely with CRM and digital marketing to grow new and existing clients as well as omni-client base.
  • Set-up work procedures and coordinate with Local Warehouse, Customer Service and Logistics teams to ensure operational efficiency, productivity and quality standards in packaging and delivery are being met. Present management with opportunities for improving client experience.
  • Analyze business performance of own channel and competitors as well as be able to provide key learnings and areas of development with solid next steps and initiative ideas.

Qualifications:

  • Solid background in e-commerce ideally experienced in website management, Google Analytics, and performance media
  • Strong Project Management and prioritization skills
  • Strong knowledge in Microsoft Office, especially Excel and PowerPoint.
  • Strong planning, numeracy and analytical skills
  • Excellent relationship building and negotiation skills