Responsibility: 

• Develop and maintain a preferred provider network. This includes selection, management and regular review to ensure compliance to company standards of service and customer satisfaction
• Define criteria and the method to monitor, and to set of reserving and payment authorities.  Assign authorities to staff based on experience and skills. Monitor adherence to authorities established     
• Responsible for all aspects of handling and managing motor and non-motor claims up to delegated authority level and make recommendations to management for claims in excess of authority

Qualification:

• Innovative in product development, service opportunities and marketing ideas
• Sound management skills, ability to assess, develop, train and supervise various levels of personnel (administrative to management levels)
• Extensive knowledge of non-life insurance provisions and principals
• Very strong theoretical and analytical (statistics, financial analysis, logic) skills