Responsibilities : 

• Research the latest information technology security trends.
• Monitor their organization’s networks for security breaches and investigate violations when they occur.
• Help to design, implement, and maintain the organization’s cybersecurity and IT management plan
• Develop and direct implementation of security standards and best practices for the organization.
• Direct the installation and use of security tools (e.g., firewalls, data encryption), to protect sensitive information.
• Recommend security enhancements to IT Management.
• Help computer technicians, end users when they need to install or learn about new security products and/or procedures.
• Ensure that IT security audits are conducted periodically or as needed (e.g., when a security breach occurs).
• Provide effective guidance and support to line managers for all areas of QM and IT such as ISO and
• Technical program
• Attend to ad-hoc requests as required to assist in per issues from Manager.

Qualifications :

•  28 – 38 years old
• A bachelor’s degree in information technology or computer science is required.
• Able to use ISO27001 and/or ISO9001
• At least 5 years of related work experience, with 3 or more in an information security management position, is also required.
• Excellent communication skills and the ability to work well with people at every level and in every department
• Candidates with certification in information security (CISSP, CSSLP, CCFP, CISM, etc.) or comparable work experience will be given preference.
• Risk analysis/assessment experience is a plus.
• Experience with Microsoft Windows Server 2008/Unix server required.
• Microsoft Project experience preferred.
• Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, routers, switches, load balancer, wireless and mobile computing will be given preference.
• Understanding of database operation and maintenance, able to perform query using SQL will be given preference.
• Ability to perform install and setting of Windows based server and client (PC & IT Peripheral) will be given preference.
• Knowledge of contact center environments and concepts such as PBX, IVR and CTI especially for Avaya & NICE will be given preference.
• Deep understanding in the contact center applications such as CRM, Ticketing, Knowledge based, etc will be given preference