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Sale, Customer Service and Business Development
12 Nov 2019
Job Opportunity : Reservation Sales Manager (80K)
Reservation Sales Manager
Our Client
A leading international five star luxury hotel
Report to
Director of Rooms Division



Main Scope:

  • To control room availability.
  • To supervise reservation employees to efficiently carry out their routine work.
  • To be responsible for all kinds of room reservations.
  • To train new employees.
  • To prepare reports and other documents i.e. Room Reservation Weekly Forecast,
  • VIP or State Visit lists.
  • To control reservation communication costs.


  • To control room availability.
  • To coordinate with Sales Office on all types of groups and group tour reservation.
  • To supervise FIT deposit, and record the amount.
  • To read facsimiles, emails and to delegate them to subordinates.
  • To reply or delegate tasks to Reservation employees for replying emails and facsimiles.
  • To answer telephone reservations.
  • To be equipped with accurate information of hotel facilities.
  • To keep record of sales contracts and agreement.
  • To coordinate with other sections that concerned guest services.
  • To control all types of code in Front Office Computer System.

To supervise and prepare Room Reservation Weekly forecast.

  • 5 – 10 years of experience. Well experienced and doesn’t need to be groomed.
  • Strong leadership and management skills (High caliber to manager foreign employee)
  • Detail-oriented (Even when sending out emails)
  • Worked with international luxury hospitality brands before
  • Excellent communication and interpersonal skills
Fluent in English and Thai, additional languages are advantageous