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Information Technology (IT)
21 Jan 2015
Job Opportunity : IT Business Partner (120K - 150K)
Position
IT Business Partner
Our Client
A leading global pharmaceutical & consumer healthcare company
Location
Bangkok
Report to
Asia pacific IT head
Successful

Responsibilities:

Stakeholder Management & Strategic Partnering

  • Provide functional and thought leadership to IT and business leadership teams on ‘art of the possible’ to inspire and drive innovation and transformation in GSK businesses.
  • To work as IT Single Point of Contact for in-market Pharma and Consumer businesses.
  • To provide leadership and consultation to Pharma and Consumer stakeholders on IT investments and value-add activities in alignment and support of business strategic initiatives.
  • To work closely with the Pharma and Consumer businesses to understand and ensure local business requirements, expectations and opportunities for countries in scope are identified, prioritized and represented in CCIT strategies.
  • To influence and actively participate in the definition and prioritization of CCIT strategies and solutions.
  • To work with the CCIT Leadership Team and key market business stakeholders to ensure the successful and on-time strategy deployment for Corporate Business Services (CBS) and CCIT projects, target operating model and delivery of benefits.
  • To ensure IT budget and funding is approved by all stakeholders both locally and above country and manage/track the market IT budget.

 

Project Portfolio Management & Delivery

  • To ensure that all pre-project business analyses and other activities necessary to build Business Case, start projects and control budget are delivered. Particular role of IT Business Partner is to define problem statement and involve proper IT and non IT stakeholders, specialists and Business Consultants necessary to deliver Business Case and start project and ensure successful project delivery.
  • To ensure business users of new and/or changed IT systems modify their processes and/or ways of working to derive the planned benefits from the system.

 

Service Management & Delivery

  • To ensure that Customer Satisfaction is regularly measured, analyzed, necessary corrective actions and improvement actions are taken.
  • To lead/facilitate serious escalation processes in countries in scope and to lead/coordinate the CC IT response to crisis situations, like unavailability of a critical system, data loss, FLU Pandemic, etc.

 

Qualifications:

  • At least 8 years’ relevant experience in the application of information technology to solve business problems, with at least 2 years’ experience in IT management and relationship management with IT vendors and in-sourced IT service providers
  • At least a Bachelor’s Degree in Computer Science, Information Systems or equivalent
  • Comprehensive knowledge of system design principles and methodologies including requirements management, change management, issue management, financial management and quality control
  • Good knowledge of business & cross company processes and strategies and good understanding of how the business processes are supported by key IT systems (ERP, CRM, HR respectively).  Hands on experience in a program or project role will be a bonus
  • Regional working experience and proven track record in leading and influencing cross-functional and cross-cultural teams
  • Budget management experience