Responsibilities:

• Travel in SEA countries to install/troubleshoot/maintain company capital equipment.
• Provides in-house repair service in a repairing/service center or on-site technical service and support without sales & service quota.
• Identify and analyze equipment failures, replace and repair equipment as needed.
• Provides technical advice to customers, sales personnel, and healthcare professionals responding to product related questions, issues and problems.
• Provides sales personnel with technical data necessary for the demonstration of products.
• Summarize frequent issues, main causes and optimized solutions for the service data analysis.
• Acts as a liaison between sales personnel and customers on technical issues.
• May make technical presentations at sales meetings and customer locations

Qualification:

• Bachelor’s degree required
• Engineering degree with 3-5yrs technical working experience in medical device industry
• Be able to travel extensively in SEA up to 50%, even on last-minute notice.
• Good or Fluent in English is a must in both oral and written communication.