Responsabilities:

• Manage daily communications with the client both on issues and opportunities.
• Ensure the alignment of the catalog and product information between the Business Unit/Subsidiary and the client.
• Ensure that the process (supply, legal, disputes, returns) are aligned between the customer and the Business Unit, and define a dashboard with shared indicators.
• Develop the collaboration with our clients (data exchanges, shared KPIs, flows optimization, cost follow up, OSA, CSL, stock in trade, B to B portal, etc.)
• Follow the execution and identify the risks of shortages, and work both internally and with the client in order to limit its impacts.
• Coordinate the information sharing (quantities and phasing agreement) on active products, promotions and launches, between the sales team and the customer.
• Analyze shortage causes, including the ones on the shelf, and propose actions both internally and with the client.
• Manage order process from receipt through to delivery, by close working relationships with 3PL and internal stakeholders.
• Animate regular supply chain meetings with the client.
•  Follow the supply chain performance and coordinate improvement projects (demand, physical distribution, sales…).
• Follow the stock in trade and propose actions for optimization.

Qualifications:

• College graduate preferably Industrial Engineering, Operations Management or Business Administration or related field in operations and supply chain
•  At least 3 years experience, including two years of supervisory experience in supply chain/logistics operations preferred
•  FMCG experienced